Frequently Asked Questions
Get answers to your questions about our services.
❓ What services are included?
We offer light cleaning including dusting, tidying, and surface cleaning. Deep cleaning or heavy-duty tasks are not included.
🧼 Do your housekeepers really clean?
Yes! While the experience is visual and themed, our entertainers are trained to perform light household cleaning duties.
🚪 What should I do to prepare for my appointment?
Please declutter the space, secure any valuables or fragile items, and ensure pets are safely contained.
🆔 Will I need to show ID?
Yes. We require a valid government-issued ID to verify that clients are 18+.
🙅♂️ Can I touch the housekeeper?
No. All physical contact is strictly prohibited. Any violations will result in service termination without a refund.
📸 Can I take photos or videos?
Not without prior written consent. We prioritize the privacy and comfort of our staff.
📋 How do I book a service?
Simply visit our website, choose your preferred package, and fill out the booking form. We'll follow up to confirm your appointment details.
💳 How does payment work?
Full payment is required upfront to secure your booking. We accept all major credit cards through our secure Stripe payment processor.
👥 Can I book for someone else?
Yes, but this must be arranged in advance. The person receiving the service must be 18+ and present valid ID matching the booking name.
⏱️ What is your cancellation policy?
Cancellations must be made at least 24 hours before the scheduled service to receive a full refund. Cancellations within 24 hours will not be refunded.
💰 Is tipping expected?
Tipping is never required but always appreciated. Most clients tip between 10-20% in cash, depending on their experience.
👥 Will there be other people present during my appointment?
Yes, a trained safety companion accompanies our entertainers to ensure professional service and everyone's security. The safety companion maintains a discreet presence while monitoring the appointment for compliance with our policies.
👗 What do the housekeepers wear?
We offer various outfit options depending on your selected package, including French maid outfits, lingerie, bikinis, or themed costumes, subject to local law compliance.
🧽 Do you bring cleaning supplies?
We use the cleaning supplies you provide. Please have paper towels, cleaning products, and music ready. If you need us to bring supplies, there's an additional $30 fee.
⏰ How long do appointments last?
Appointment duration depends on your selected package. You'll receive specific timing details when booking your service.
🔔 How will I know when my housekeeper arrives?
You'll receive an estimated arrival window and notification when your housekeeper is en route. We strive for punctuality, but traffic may cause slight delays.
🔞 What are the age requirements?
All clients must be 18+ with valid government-issued ID. Hot Housekeepers Houston is an sensual-themed entertainment and cleaning service.
❌ What services are NOT provided?
We do not provide escort services, adult massages, companionship, or any sexual services. Our business is strictly entertainment and light cleaning.
👥 What about parties or additional guests?
Any additional people present must be pre-approved when booking. Unapproved gatherings will result in service termination without refund.
💬 Can I make special requests?
Yes, as long as requests are respectful and within our conduct policy. You can specify outfit themes, music preferences, or energy level during booking. All requests are subject to approval.
📍 What areas do you serve?
We serve the greater Houston metropolitan area. Additional travel fees may apply for locations outside our standard service zone.
🎉 Do you work holidays?
Yes, but holiday appointments have an additional $100 fee and must be scheduled in advance.
👯 Can I book multiple housekeepers?
Yes, but each housekeeper is charged individually. Please specify this when booking.
🎯 Can I choose my housekeeper?
Yes! We'll provide a list of available entertainers in your area. Selections outside your area may incur travel fees.
🐕 Can I have pets present during service?
For everyone's safety, we require that pets be secured during appointments. Please inform us about pets when booking.
🔒 Is my appointment confidential?
Absolutely! All appointments are 100% confidential. We don't share information with anyone except necessary staff, and we don't arrive in marked vehicles.
🛡️ What safety measures do you take?
All entertainers are vetted, trained, and follow strict conduct policies. Each appointment includes a trained safety companion who ensures professional standards. We maintain comprehensive safety protocols and reserve the right to refuse service for inappropriate behavior.
🤝 What is the role of your safety companion?
Our safety companion ensures everyone's comfort and security during appointments. They monitor compliance with our no-touch policy, maintain professional standards, and are trained to handle any issues that may arise. Their presence provides peace of mind for both clients and entertainers.
🚨 What if there's an emergency during service?
For urgent issues, contact our support team immediately at support@hothousekeepershouston.com. For serious safety concerns, call 911 first, then notify our support team.
🧼 What health measures are taken?
All entertainers arrive clean and well-groomed. If you have specific sanitation requests (masks, gloves), please let us know when booking.
💳 What information do you collect?
We collect basic information for billing and safety: credit card details, phone number, billing address, and appointment address. See our Privacy Policy for complete details.
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